Has Your Plan Outgrown Its Recordkeeper? A $32M Transition

A $32M plan had outgrown its recordkeeper. As assets and headcount grew, the incumbent's limits — in reporting, participant support, and investment architecture — kept surfacing. The sponsor engaged Regency to test the market and manage a move.

We ran a structured, competitive search across our actively screened vendor universe and built a like-for-like comparison: fees, service model, investment architecture, participant tools, implementation. Because Regency is open-architecture and fee-only — no proprietary funds, no provider paying us to steer the result — the lineup was built around the plan, and the decision rested on a documented, apples-to-apples basis.

Regency managed the rest end-to-end: vendor selection, contract negotiation, trustee-to-trustee transfer, participant communications, and post-transition monitoring. Every replacement option had to clear the same screening before it reached the menu, and the conversion finished on schedule, with no disruption to account access or operations.